Knowledge Base
About DataloyRelease NotesAPI DocumentationJava VMS Documentation
Release 8.9
Release 8.9
  • Knowledge Base
  • Voyage Management System
    • VMS: Step-By-Step Guides
      • Vessels
        • Create Vessels
        • Copy Vessel
        • Find Vessels
        • Voyages & Port Calls
        • Main Vessel Description
        • Speed & Consumption
        • Load & Discharge Rates
          • Manage Load And Discharge Rates
        • Internal Data
        • AIS & Weather Reports
        • AIS-subscription
        • View Vessel Route from Previous Port to Next Port
      • Trades
        • Create New Trades
        • Find Trades
        • Maintain Trades
          • Voyages & Port Calls
          • Trade Details
        • Allocating Voyages to a Trade
      • Voyages
        • Canal Allowances
        • Create New Voyages
          • Create Voyage Charterer
          • Create Time Charter Out
          • Create Voyage From Template
          • Create Voyage Without Cargo
        • Find Voyages
        • Maintain Voyages
          • Overview
            • Vessel
            • Cargo
            • TC
            • Schedule
            • Profit/Loss Summary
              • Analysis
            • Speed & Consumption
          • Cargo
          • Bunkers
          • Various Cost/Revenue
            • Create, Edit & Delete Various Cost/Revenue
            • Search and Filter Variouses
            • Various Rule: "Fixed Quantity"
          • Organisational Data
          • Invoices
          • Downtimes
          • Related
          • Voyage Functionalities
            • Converting Voyage to Template
            • Change Voyage Status
            • Swap Vessel
            • Configure Voyage as a “Last TC Voyage”
            • Change Voyage Reference Number/Voyage Number and Voyage Starting Year
            • Voyage Comparison
        • TC Voyages
        • Create Laytime Calculations
        • Delete Voyages
        • Voyage Map
        • Voyage Schedule
        • Voyage Edit Schedule
        • Voyage Alternative Routes
        • Voyage Functions
          • Deviation Calculation
          • Sensitivity Analysis
          • Intake Calculation
        • Long Time Charter (TC) Voyage
        • Voyage Bunkers
        • Voyage full-screen
          • Data Grids
            • Port Calls Grid
            • Cargoes Grid
            • Cargo Ports Grid
            • Various Grid
        • Ballast Port: Latitude & Longitude for 'At Sea'
        • Port Costs
          • Find Port Costs
          • Maintain Port Costs
          • View Service Orders of Port Costs
      • Cargoes
        • Create New Cargoes
          • Create Cargo
          • Create Cargo From CoA Template
          • Create Cargo on TC Voyages
          • Create Cargo by Importing from Excel
          • Create Cargo From Existing Cargo
        • Find Cargoes
        • Maintain Cargoes
          • Cargo Drawer
            • Main Details
            • Sub-cargoes
            • Various Cost/Revenue
            • Commissions
            • Freight Rate Tiers
            • Payment Terms
            • Comments
          • Cargo Drawer Actions
            • Allocate Cargo
            • Change Cargo Status
            • Delete Cargo
            • Relet Cargo
            • Convert Cargo to Relet/Non-Relet
            • Transship and Preship Cargo
            • Transfer Cargo
            • Connect Cargo to CoA
            • Remove CoA from Cargo
        • Template Cargoes
        • Sub-cargoes
        • Capacity Plan
        • View Cargo History
      • Port Calls
        • Find Port Calls
        • Maintain Port Calls
          • Days Extra In Port
          • Speed Order
        • Port Call Drawer
          • Overview (And Bunkers)
            • Use Port Cost from Service Orders
              • Automating the Use (Port) Cost from Service order
            • Use Handling Cost from Service Orders
          • Service Orders
          • Bunker Orders
          • Vessel Reports
          • Port Log
            • Stoppages
        • Register Reports
          • Register Noon Reports
          • Register Arrivals
          • Register Berths
          • Register Unberths
          • Register In Port Reports
          • Register Departures
        • Custom Port Calls: 'At Sea'
      • Chartering
        • Contracts of Affreightment
          • Find a CoA
          • Create a CoA
          • Maintain a CoA
          • Contract of Affreightment Lines
            • Find CoA Lines
            • Create CoA Lines
            • Maintain CoA Lines
              • Template Cargoes
                • Find Template Cargoes
                • Create Template Cargoes
                • Maintain Template Cargoes
        • Time Charter Contracts
          • Create Time Charter Contracts
          • Maintain Time Charter Contracts
            • Duration and Rates
              • Create Duration and Rates
            • Notices
            • Comissions
            • Payment Terms
            • View Speed & Consumption
            • View Voyages
          • Print Statement of Account
        • Broker Commissions
          • Create Commissions
          • Find Broker Commission
          • Maintain Broker Commission
        • Market Indices
          • Find / Create a Market Index
          • Maintain Market Indices and Market Index Values
      • Operations
        • Bunker Orders
          • Create Bunker Orders
            • Create from a port call
            • Create bunker order from scratch
          • Maintain Bunker Orders
          • Stem Bunker Orders
          • Register Delivery Against a Bunker Order
          • Cancel Bunker Order
          • Delete Bunker Order
        • Service Orders
          • Create a Service Order
          • Maintain Service Orders
          • Handling Cost Allocation
          • Delete Service Order
        • Laytime Calculations
          • Create Laytime Calculation
          • Find Laytime Calculation
          • Delete Laytime Calculation
          • Maintain Laytime Calculation
            • Status
            • Drawer Fields
            • Manage Cargo Ports
              • Cargo Port Fields
              • Statement Of Facts
                • Event
              • Timesheet
              • Synchronizing Events and Deductions
        • Bills of Lading
          • Create Bills of Lading
          • Attachments
          • Edit Bills of Lading
          • Delete Bills of Lading
          • Print Bills of Lading
          • Print Sea Waybills
        • Downtime
          • Create Downtime
          • Find Downtime
          • Maintain Downtime
            • Status
            • Overview
            • Various Cost/Revenue
            • Delete Downtime
        • Vessel Reports
          • Find Vessel Reports
          • Create Vessel Reports
        • Voyage Analysis Dashboard
          • Log In
          • Viewing and Managing Deviated Voyages
            • Viewing and Managing Deviated Voyages
            • Viewing Post Voyage Analysis Detail
            • No Freight Received
      • Finance
        • Invoices
          • Invoices List
          • Pending Invoices
          • Assembling Invoices
          • Invoice Drawer
          • Printing Invoices
          • Reversing an Invoice
        • Bunker Transactions
        • Accruals
          • Accruals
            • Batch Post Accruals
            • Generate Accruals
            • Find Accruals
            • Maintain Accruals
          • Bunker Stock Adjustments List
            • Batch Post Bunker Stock Adjustments
            • Bunker Stock Adjustment Drawer
          • Actuals list
          • Time Correction list
      • Claims
        • Create a Claim
        • Claim Drawer
        • Maintaining Claims
      • Alerts
        • Notifications
        • Webhooks
          • Create Webhook Subscription
          • Find Webhook Subscription
          • Maintain Webhook Subscription
            • Overview
            • Notification
      • Setup
        • Users
          • Create Users
            • Create a Vessel Master user
          • Maintain Users
            • Change User Passwords
          • Find Users
          • Disable Users
          • Multi-Factor Authentication (MFA)
            • Guardian Multi-Factor Authentication (MFA)
        • Security Roles
          • Find Security Roles
          • Create Security Role
          • Maintain Security Roles
        • Security Groups
          • Security Group Aliases
          • Find Security Groups
          • Create Security Group
          • Maintain Security Groups
        • Data Control
          • Business Unit Configurations
        • System Settings
          • General
          • Invoicing Preferences
        • Widgets
          • Creating a Widget
        • Field Validations
        • API Requests
      • Master Data
        • Accounts
          • Account Mapping
        • Banks
        • Bunker Categories
        • Bunker Types
        • Business Partners
          • Manage Business Partners
        • Claim Causes
        • Claim Natures
        • Commodities
        • Companies
          • Manage Companies
        • EU ETS Compliance
          • Fuel EU
        • Events
        • Ice Class
        • Individuals
        • Insurance Policies
        • Pools
          • Manage Pools
        • Port
        • Restricted Areas
          • New Restricted Area: Mediterranean Sea (MEDECA)
          • Additional Fields: Start and End Dates
        • Routes
          • Manage Routes
        • Taxes
        • Various Costs and Revenues
        • Vessel Classes
          • Manage Vessel Classes
        • Vessel Series
          • Find / Create a Vessel Series
          • Maintain Vessel Series
        • Vessel Types
      • Account
      • Attachments
      • Audit Log
      • Bulk Update
      • Comments
      • Customising List Columns
      • Export to Excel Sheet
      • Sorting and Filtering Lists
      • Status Transitions
    • Oracle Database Compatibility
  • Fleet Allocation & Scheduling
    • FAS: Step-By-Step Guides
      • Planning
        • Capacity Plan
        • Fleet Plans
          • Open Positions Board
          • Scheduler Board
          • Cargo Management Board
            • Cargo Actions
          • FAS Voyages List
          • FAS Cargoes List
          • Voyage Actions
        • Scenarios
          • Find Scenario
          • Create Scenario
          • Maintain Scenarios
          • Copy Scenarios
        • Budgets
          • Create Budget Scenario
          • Maintain Budget Scenario
          • Copy Budget Scenarios
          • Template Voyages
            • Create Template Voyages
            • Find Template Voyages
            • Maintain Template Voyages
          • Budgeted Voyages
            • Create / Find Budgeted Voyages
            • Maintain Budgeted Voyages
          • Data Grids FAS
            • Cargoes Grid
            • Port Calls Grid
            • Cargo Ports Grid
            • Various Cost/Revenue Grid
            • Bunker Prices Grid
            • Bunker Adjustments Grid
            • Exchange Rates Grid
    • Create Voyages (JVMS)
      • Create Commitment
      • Create Commitment from CoA
      • Create Commitment from Voyage Estimate
  • Dataloy Distance Table (DDT)
    • About Dataloy Distances
    • Routing and routing options
    • Custom Point using Latitude and Longitude
    • High-Risk Area (HRA) / Piracy Routing
    • Distances API
    • Distances Change Log
  • Dataloy Systems AS
    • Privacy Policy
    • GDPR Statement
    • Release Notes
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  • Changing Claim Status
  • Adding and removing Claim Causes

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  1. Voyage Management System
  2. VMS: Step-By-Step Guides
  3. Claims

Maintaining Claims

This page describes how you can maintain the claims, including how you can change the claim status, how to add and remove from the claim causes and bills of lading list, and how to copy a claim.

PreviousClaim DrawerNextAlerts

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Changing Claim Status

To change the status of the Claim, click the status chip at the top of the drawer. This will list all possible statuses, and you can freely select the status you want. When changing status, the status column in the Claim grid will update to reflect the changes.

Adding and removing Claim Causes

To add a claim cause, click the blue plus button in the top-right corner, refer to figure above. A modal will appear where you can select the claim cause you want to add.

To remove a claim cause, tick the checkboxes next to the causes you wish to remove, and then click the remove icon in the top-right corner. A confirmation pop-up will appear. See figures below for reference.

Note: Adding and removing claim causes only affects the current claim. To create or delete a claim cause, please refer to the Claim Cause page.

Figure 1: Add Claim Cause modal
Figure 2: Claim Causes selected and remove button visible
Figure 3: Remove confirmation