GDPR Statement
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EFFECTIVE 3. November 2022
At Dataloy Systems AS, we take personal data information obligations seriously.
Together with our , this document will help you better understand the personal information we collect, why we collect it, how we use personal information and how we protect it. In full compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) which comes into effect May 25, 2018, it also explains the various rights of the data subject, including the right of access and the right to erasure (aka “the right to be forgotten”).
The GDPR distinguishes between a Data Controller (the legal entity that determines the purpose for which, and the manner in which, any personal data is collected) and a Data Processor (the legal entity responsible for the handling of personal data on behalf of the Data Controller). In cases where Dataloy Systems AS is hosting the systems, and/or provide support on the systems, we act as Data Processor.
In keeping with our obligations as a Data Processor, Dataloy Systems promises to:
Keep personal data safe, secure, and private
Process personal data in a manner that ensures appropriate security, using lawful, fair and transparent means
Disclose our sub-processors and responsibly monitor their GDPR compliance
Keep all required compliance records and audit logs
Make available tools to handle data subject requests, such as the right-to-erasure and right-to-access
Provide timely notice of personal data breaches
To satisfy the GDPR, each Data Controller must receive “sufficient guarantees” from its Data Processors that they can implement measures (technical and organisational) to meet the requirements of the GDPR. Since there are currently no codes of conduct or certifications upon which Data Controllers can rely, standard contractual clauses and data processing agreements are quickly becoming the norm.
We use the following third-party data processors when providing our service:
Amazon AWS
Active Campaign
HubSpot
Chargebee
Atlassian
Stripe
You also have the option to enable additional Dataloy Systems integrations (either built-in or through our APIs or webhooks). We do NOT directly evaluate or attest to the GDPR qualifications of our integration partners. Each customer is responsible for evaluating any third-party before creating or enabling an integration.
We recommend you first contact the Data Controller (i.e. the merchant organisation to whom Dataloy Systems is providing the Dataloy Systems AS service).
In the subject line, please indicate “Request for Personal Information”. In your email, please specify:
Your full name
Whether you are an individual or a representative of a Data Controller
If you are an individual, the name of your Data Controller (i.e. the merchant organization to whom Dataloy Systems is providing the Dataloy Systems Service).
Please note that we will need to share your request with the Data Controller to verify and action it. We will endeavour to fulfil all access requests within 30 days of our receipt.
We recommend you first contact the Data Controller (i.e. the merchant organization to whom Dataloy Systems is providing the Dataloy Systems Service).
In the subject line, please indicate “Request for Deletion”. In your email, please specify:
Your full name
Whether you are an individual or a representative of a Data Controller
If you are an individual, the name of your Data Controller (i.e. the merchant organization to whom Dataloy Systems is providing the Dataloy Systems Service).
Please note that we will need to share your request with the Data Controller to verify and action it. We will endeavour to fulfil all access requests within 30 days of our receipt.
Dataloy Systems’ Data Processing Addendum is available here: If you are an existing Dataloy Systems customer or partner, our Data Processing Addendum amends your Services Agreement as applicable and governs the processing of any personal data which is provided or made available to us.
The DPO is Bernhard Hafting, Head of Research and Development at Dataloy Systems AS. You can contact him at .
You may request a full report on the personal information we hold for you by sending an e-mail to .
You may request the deletion of personal information by sending an e-mail to .
If you have any questions about this document or our Privacy Policy, please contact us directly at .