Claim Causes

The Claim Causes page enables administrators to create and manage Claim Causes.

This module makes it possible for administrators to create and modify claim causes. The list displays all enabled claim causes by default, but it is also possible to display those that are disabled through the filter 'Disabled' in the top-right header (see figure 1).

Figure 1: Claim Causes list

Filtering and Sorting

Quick filters in the top-right header let you filter by code, description, or disabled claim causes. You can combine multiple filters to narrow down the list further.

Figure 2: Filter by code CAR08 and COL02

It is also possible to search for the claim cause using the search box in the top-left. The search can be combined with quick filters for more precise results, see the figure below.

Figure 3: Search term 'Vess' with filter code CAR08 and COL02 selected

Figure 4: Disabled filter chosen

To sort the list, click the sort option in the list headers (see Figure 5). For more details on filtering and sorting, refer to the Sorting and Filtering Lists page.

Figure 5: Sorted by description descending (see the downward pointing arrow for reference)

Creating a Claim Cause

To create a new Claim Cause, click the blue plus button in the top-right. When clicked, a create modal will appear, where you can enter a code and description (figure 6). Both fields are required, and the code has to be unique, see figure 7. Once created, the claim cause drawer will open.

Figure 6: Create Claim Cause Modal

Figure 7: Warning if Code already exists.

Editing a Claim Cause

To edit a claim cause, click its row in the list. This opens a drawer where you can update the fields (see Figure 8).

Figure 7: Claim Cause drawer

In the drawer, you can enable or disable the claim cause using the secondary action menu (vertical ellipsis) in the top-right corner.

Note: If the selected claim cause is disabled, you must enable it before making any changes.