# No Freight Received

> 1\. Log in to the **main Voyage Analysis Dashboard window**.

Successful login - the main dashboard will open covering the screen.

> 2\. A voyage is noticed **not to have received freight**.

No information will show regarding freight for the voyage in the main dashboard window.

> 3\. Check the **additional ETA fields of the voyage** in the main dashboard for further information.

The ETA information of the voyages are displayed across the main dashboard.

> 4\. The **responsible Operator** is contacted to determine freight status.

The information provided by the Operator should be added to the system.

> 5\. Click applicable **remark** to view comments from Operator/s.

The information in the selected remark displays to the right of the remarks list. The Senior Operator views the comments from the Operator (if any).

![Example 5.0](https://dataloy-cloud.atlassian.net/wiki/download/thumbnails/923590764/remark4.png?version=1\&modificationDate=1445532796000\&cacheVersion=1\&api=v2\&width=600\&height=105)

> 6\. Click applicable **remark/s edit icon** to open the **Edit Remark** comments field.\
> \&#xNAN;***Note**: If there is/are no remark/s - add a remark. Also, a remark can be added by an operator without access to the dashboard by entering a remark against the voyage (using the standard remarks function). It will appear in the dashboard as well and vice versa.*

The edit remark pop-up opens.

![Example 6.0: The Edit Remark field](https://dataloy-cloud.atlassian.net/wiki/download/thumbnails/923590764/edit2.png?version=1\&modificationDate=1445533631000\&cacheVersion=1\&api=v2\&width=400\&height=310)

> 7\. Enter **concern type**, **follow-up time**, **comments** and click **Save Remark**.

The Edit Remark field will close and the added concern type, status, follow-up time and comments saved.

> 8\. Click **Acknowledge Deviations**.

A pop-up opens requesting a remark be created prior to acknowledging the deviation.

![Example 8.0](https://dataloy-cloud.atlassian.net/wiki/download/thumbnails/923590764/ack1.png?version=1\&modificationDate=1445533915000\&cacheVersion=1\&api=v2\&width=400\&height=324)

> 9\. Enter appropriate **comment to accept the deviation** and click **Create Remark**.

The pop-up will close, the remark added and the voyage moved from the Deviations tab to the Acknowledged tab. The pop-up containing data for the selected voyage will close and the tab listing voyages with deviations will fill the screen.