Service orders can be entered in two different ways:

1. Service Orders module under Operations in the menu

2. Directly on a port call

To enter Service order in the Operations menu.This is a good place to start if you need to enter several port costs for multiple port calls.

1. Open the Service Orders module under Operations in the menu.

2. Click Create Service Orderin the top right corner.

3. Fill in the required fields for your order.

4. Clickin the Order Lines section to add at least one order line.

5. Click Create when you are done adding order lines.

To enter Service Orders directly on a Port Call

1. Open the Port Call drawer

2. Go to Service Orders tab

3. Follow instructions 2 to 5 from the list above.

Service Orders created in this way will be created with status Draft making it possible for you to amend them as many times as needed without impacting any other calculations.

Changes to a service order are done from the drawer that opens after creating a service order.

To maintain an already existing service order, open the OperationsService Orders module and click the order you want to change. It will now open in the drawer.

Editing an order

Order details

You can change order date, supplier and cost details under "Order Details".

The total cost of the order lines are calculated for estimate (advanced).

Order reference

1. Click the more iconat top right.

2. Select Edit order reference.

3. Make changes to the reference in the window.

4. Click Save.

Status

You can change the status of the order at all times. There are three statuses, "Estimate", "Revised", and "Final".

Changing the status will also change the value from which the amount is derived. For "Estimated" status, the amount comes from the "Estimated" column. For "Revised" status, it comes from the "Revised" column, and so on.

1. Click the status label at the top of the drawer next to the order reference.

2. Select desired status.

Creating order lines

Clickin the "Order Lines" section to create a new order line.

In the Service Order drawer under Handling Cost Allocation tab you have these possibilities

• Select which cargoes should be included in the proration of a handling cost service order line

• View an aggregated handling cost per commodity

• View the total port call handling cost

• Prorate the handling cost of a port call among the selected cargoes for each service order line (if handling cost measurement is MT and handling cost currency = voyage currency)

To edit which cargoes should be included in the proration, click the 'Edit Allocation' button on a line and a modal will open

Go to the OperationsService Orders module and open a service order in the drawer.

1. Click the more iconat top right.

2. Click Delete.

3. Click Confirm to delete the order.