In this article you will learn more about how to enter and maintain port costs on a port call.
Port costs can be entered in two different ways:
Adding the total estimated port cost directly on the port call, or
Creating detailed service orders for the port call.
In the port call drawer Overview tab locate the Port Cost field in the Port Details section on the bottom right corner. Here you can add the total port costs for the given port call
Service orders can be used to enter a more detailed port costs for each port call. Follow steps in this article Create Service Order to create a Service order.Once the service order is created with the estimated costs and you are ready to apply this Service Order to the port call
1.change the status on the Service Order to Estimate
2.go back to Overview tab
3.check the Use Cost from Service Orders checkbox (read this article if the checkbox is disabled)
Now the total of all service costs added under the Service Costs tab will be displayed in the Port Cost field in the port call drawer Port Details section. At the same time the Port Cost field will be disabled indicating the it can no longer be edited directly in this field.
If you prefer to always use the cost from Service Order you can automate this functionality by asking your Administrator to enable this under the System Settings
Once this functionality is enable the Use Cost from Service Order checkbox in the Port Call drawer will be disabled and the users will no longer be able to override this.
It will still be possible to enter a total estimated port cost in the Port Call drawer or create a drafted Service Orders and update them as needed without impacting any other calculations.
Once the Service Order status is changed to Estimate, Revised or Final it will no longer be possible to do any changes of port cost directly on the Port Call.