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Service Orders

Create Service OrderMaintain Service OrderDelete Service Order

Create Service Order

  1. Open the Service Orders module under Operations in the menu.

  2. Click Create Service Order in the top right corner.

  3. Fill in the required fields for your order.

  4. Click in the Order Lines section to add at least one order line.

  5. Click Create when you are done adding order lines.

Delete Service Order

Go to the OperationsService Orders module and open a service order in the drawer.

  1. Click the more iconat top right.

  2. Click Delete.

  3. Click Confirm to delete the order.

Maintain Service Order

Changes to a service order are done from the drawer that opens after creating a service order.

To maintain an already existing service order, open the OperationsService Orders module and click the order you want to change. It will now open in the drawer.

Editing an order

Order details

You can change order date, supplier and cost details under "Order Details".

The total cost of the order lines are calculated for estimate (advanced).

Order reference

  1. Click the more iconat top right.

  2. Select Edit order reference.

  3. Make changes to the reference in the window.

  4. Click Save.

Status

You can change the status of the order at all times. There are three statuses, "Estimate", "Revised", and "Final".

  1. Click the status label at the top of the drawer next to the order reference.

  2. Select desired status.

Creating order lines

Clickin the "Order Lines" section to create a new order line.

Tip: You cannot set the revised and final cost of an order line until after it has been created. Open an already created order line from the list to set these values.